# Wallper — Master Fact Sheet

> **One-line pitch:** Wallper is a native macOS application that turns any 4K video into a smooth, battery-aware live wallpaper for the desktop, lock screen, and screensaver.

- **Website:** https://wallper.app
- **Support:** support@wallper.app
- **Discord:** https://discord.com/invite/SMVPrEzSNs (10% promo code available inside)
- **Status page:** https://wallper.betteruptime.com/
- **Platform:** macOS only (Windows / Linux are **not** supported)
- **Distribution:** direct download from wallper.app — **not** on the Mac App Store
- **User base:** 70,000+ users (and growing)

---

## Product

Wallper is the premier live wallpaper engine for macOS, engineered for peak performance and zero system lag. It renders video frames directly into the macOS desktop window layer, so apps, widgets, and icons stay fully interactive.

It includes:

- A **built-in library** (gallery / marketplace) of curated 4K live wallpapers.
- **Custom imports** — drop in your own `.mp4` files.
- A **public community gallery** where users can submit their own wallpapers (manually moderated).

---

## Pricing & License

| Item                | Value                                                                                                               |
| ------------------- | ------------------------------------------------------------------------------------------------------------------- |
| Price               | **$9.99 USD, one-time** (shown in local currency at checkout)                                                       |
| Subscription        | **None** — no recurring fees, ever                                                                                  |
| Free trial          | **7 days**, full access to all Pro features                                                                         |
| Free wallpapers     | The library is browsable & downloadable for free; an active trial or Pro is required to use them as live wallpapers |
| Devices per license | **Up to 3 personal Macs**                                                                                           |
| Refund window       | **14 days, no questions asked**                                                                                     |
| Future updates      | Included for life with Pro                                                                                          |
| Payment processor   | Stripe (Apple Pay + major cards)                                                                                    |
| Account required    | **No** — license is bound to hardware (HWID), not an Apple ID                                                       |

License terms in full: [/legal/terms](https://wallper.app/legal/terms). Refund policy: [/legal/refund](https://wallper.app/legal/refund).

---

## Platform & Performance

- **macOS version:** 14.6 or newer.
- **Lock Screen live wallpapers:** require **macOS 26 (Tahoe) or newer**.
- **Architecture:** universal binary — Apple Silicon (M1/M2/M3/M4) and Intel.
- **Decoding:** native AVFoundation with hardware-accelerated H.264 / HEVC.
- **Idle CPU on Apple Silicon for 4K HEVC playback:** typically low single digits.
- **Battery impact:** ~1–3% extra background draw vs a static wallpaper, with built-in safeguards.
- **Auto-pause triggers (configurable):**
  - Full-screen app focused
  - On battery power
  - CPU load above ~80%
  - Display sleep
- **Notarization:** the app is notarized by Apple.
- **Permissions:** no special permissions are required.
- **Internet:** required only to browse / download new wallpapers; everything else works offline.
- **License validation:** done once on activation; afterwards the app works fully offline.

---

## Features

- **4K live wallpapers** (with 5K / 6K masters where available; 21:9 / 32:9 ultrawide and 9:16 vertical variants).
- **Multi-display support** — independent wallpaper per monitor, mixed resolutions handled automatically.
- **Lock screen sync** — uses Apple's native Lock Screen pipeline on macOS 26+; on older versions a representative frame is used as a static lock-screen image.
- **Screensaver** — any wallpaper can be installed as a native macOS screensaver.
- **Music sync** — wallpapers can react in real time to **Spotify** and **Apple Music** playback.
- **Auto-rotate** — wallpapers can change automatically on a schedule.
- **Day/night scheduling** — different wallpapers for day and night.
- **Personal media** ("My Media") — local-only imports, never uploaded.
- **Public uploads** — optional submission to the community gallery via the in-app uploader (no account needed; manually reviewed).
- **Audio:** muted by default; can be enabled per wallpaper if the source has an audio track.
- **Search & filter** — by color, tag, or creator.
- **Storage** — downloads live in `~/Library/Application Support/Wallper/Downloads`; cache can be cleared from Preferences.
- **Uninstall:** drag `Wallper.app` from `/Applications` to Trash; macOS restores the previous wallpaper. Optional cleanup folders: `~/Library/Application Support/Wallper`, `~/Library/Preferences/app.wallper.plist`.

---

## Supported file formats

| Use case               | Recommended        | Also OK                                                   |
| ---------------------- | ------------------ | --------------------------------------------------------- |
| Live wallpapers        | MP4 (H.264 / HEVC) | —                                                         |
| Static backgrounds     | JPG, PNG           | HEIC                                                      |
| Not supported directly | —                  | Animated GIF (convert to MP4), MOV, HEVC (convert to MP4) |

Audio tracks in source files are ignored unless you explicitly enable sound for that wallpaper.

Typical 4K live wallpaper file size: **20–80 MB** for 10–30 second loops (HEVC / AV1).

---

## Distribution & safety

- Downloaded **only** from https://wallper.app (the official `.dmg`).
- **Not on the Mac App Store** — the app uses macOS APIs not permitted under App Store sandboxing.
- **Notarized by Apple** — safe to install on macOS.
- License key is shown immediately after purchase **and** emailed to the buyer.

---

## Support channels

| Channel                           | Best for                                            |
| --------------------------------- | --------------------------------------------------- |
| support@wallper.app               | Refunds, billing, license issues, account questions |
| Discord (link above)              | Quick help, promo code, community                   |
| GitHub Issues                     | Bug reports, technical regressions                  |
| In-app **Help → Send Feedback**   | Auto-attaches diagnostic logs                       |
| https://wallper.betteruptime.com/ | Live service / uptime status                        |

Typical response time on email: under 24 hours on business days.

---

## Data, privacy & subprocessors (short version)

Full details: [/legal/privacy](https://wallper.app/legal/privacy), [/legal/gdpr](https://wallper.app/legal/gdpr), [/legal/subprocessors](https://wallper.app/legal/subprocessors), [/legal/security](https://wallper.app/legal/security).

What we collect:

- Hardware identifier (HWID) bound to your license.
- IP address + country-level geolocation (fraud prevention, regional analytics).
- Device / OS info (macOS version, app version, device name).
- Stripe transaction metadata (we **never** store full card data).
- Optional: contact info you provide to support; wallpapers you voluntarily submit to the public gallery.

What we don't do: behavioral profiling, targeted advertising, selling data.

Subprocessors (all bound by DPAs / SCCs where applicable):

- **OVH (EU)** — dedicated server hosting the Wallper backend and wallpaper/file storage.
- **Stripe** — payment processing.
- **Vercel** — website hosting + global CDN.
- **Resend** — transactional email (license, support).
- **Google Analytics** — aggregate site analytics, **only** with consent.

---

## Versioning & updates

- New wallpapers ship roughly every week, with larger themed drops monthly.
- App updates ship regularly with new features and fixes.
- The latest version is always pinned in the GitHub releases feed and surfaced in the on-site search index (`fact:latest-version`).

---

## Things that are NOT true (common confusions)

- ❌ Wallper is **not** on the Mac App Store.
- ❌ Wallper is **not** subscription-based.
- ❌ Wallper does **not** require an Apple ID, account, sign-up, or login.
- ❌ Wallper does **not** stream from YouTube or other online services directly.
- ❌ Wallper does **not** sell user data.
- ❌ Wallper is **not** available on Windows or Linux.
- ❌ Live lock-screen video does **not** work on macOS older than 26 (a static frame is used instead).

---

## Legal entry points

- Terms of Service — [/legal/terms](https://wallper.app/legal/terms)
- Privacy Policy — [/legal/privacy](https://wallper.app/legal/privacy)
- Cookie Policy — [/legal/cookie](https://wallper.app/legal/cookie)
- Refund Policy — [/legal/refund](https://wallper.app/legal/refund)
- Subprocessors — [/legal/subprocessors](https://wallper.app/legal/subprocessors)
- Acceptable Use — [/legal/acceptable-use](https://wallper.app/legal/acceptable-use)
- DMCA / Copyright — [/legal/dmca](https://wallper.app/legal/dmca)
- GDPR Notice — [/legal/gdpr](https://wallper.app/legal/gdpr)
- Security Overview — [/legal/security](https://wallper.app/legal/security)
- All policies index — [/legal](https://wallper.app/legal)

Governing law: **Ukraine**, without prejudice to mandatory consumer protections in your jurisdiction (EU/UK/etc.).

Copyright © 2025 Wallper. All rights reserved.
